Effective Date: June 10, 2026
Beyond The Benchmark Engineering (“BTBE,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or interact with our website.
By using our website, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Information You Voluntarily Provide
We may collect information that you voluntarily provide through our website, including:
- Name
- Email address
- Phone number
- School, university, company, or organization name
- Billing address
- Shipping address
- Information submitted through contact forms
- Information submitted through quote requests, demo requests, or other inquiry forms
- Information submitted when placing an order
You may choose not to provide certain information; however, doing so may limit our ability to respond to inquiries, process orders, or provide services.
User Accounts
Users may create an account on our website.
When creating or maintaining an account, we may store information including:
- Name
- Email address
- Billing information
- Shipping information
- Order history
- Account preferences
Users are responsible for maintaining the confidentiality of their account credentials and for all activity occurring under their account.
Order Information
When you place an order, we collect information necessary to process, fulfill, and support that order, including:
- Product selections
- Billing information
- Shipping information
- Order history
- Transaction records
We do not store complete payment card information on our own servers.
Automatically Collected Information
Like most websites, our hosting provider and website software may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referring websites
- Date and time of access
- Server log information
This information is used primarily for website operation, security, troubleshooting, and fraud prevention.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide quotes and product information
- Process and fulfill orders
- Ship products
- Provide customer support
- Schedule meetings or calls
- Maintain user accounts
- Maintain business records
- Improve website functionality and performance
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with legal, tax, accounting, and regulatory obligations
We do not sell personal information to third parties.
Educational and Institutional Inquiries
Beyond The Benchmark Engineering frequently works with schools, universities, educators, and educational organizations.
Information submitted through quote requests, demo requests, contact forms, scheduling requests, or similar inquiries may be retained for the purpose of:
- Evaluating potential partnerships
- Providing quotations
- Responding to requests
- Coordinating product demonstrations
- Maintaining ongoing business relationships
- Providing customer support
Cookies
Our website may use cookies and similar technologies necessary for normal website operation.
Cookies may be used to:
- Maintain login sessions
- Store shopping cart contents
- Remember account preferences
- Support checkout functionality
- Improve website security
Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect the functionality of certain portions of the website.
Payment Processing
Payments made through our website are processed by Stripe and other payment providers that may be offered through WooCommerce.
Beyond The Benchmark Engineering does not store complete payment card information on its own servers.
Payment information is processed and secured by the applicable payment provider in accordance with its own privacy and security practices.
Shipping and Order Fulfillment
To fulfill orders, we may share necessary customer information with shipping carriers, fulfillment providers, suppliers, or service providers involved in delivering products and services.
Information shared is limited to what is reasonably necessary to complete fulfillment and customer support activities.
Third-Party Service Providers
We may use third-party providers to assist with:
- Website hosting
- Payment processing
- Order fulfillment
- Shipping services
- Email communications
- Website security
- Website maintenance
These providers may receive information necessary to perform services on our behalf but are not authorized to use that information for unrelated purposes.
Data Retention
We retain information for as long as reasonably necessary to:
- Operate our business
- Maintain customer accounts
- Maintain order and transaction records
- Fulfill contractual obligations
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Enforce agreements
Information may be retained even after an account is closed if required for legal, tax, accounting, or operational purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect information submitted through our website.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the internet.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through this website. If we become aware that personal information from a child under 13 has been collected through the website, we will take reasonable steps to delete that information.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
To submit a request regarding your information, please contact us using the information below.
External Links
Our website may contain links to third-party websites, including social media platforms and partner organizations.
We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.
Contact Information
Beyond The Benchmark Engineering
Email: alex@btbengineering.com
Website: https://btbengineering.com
If you have questions regarding this Privacy Policy or the handling of your information, please contact us using the information above.